SHIPPING POLICY

At Artefakt, we are committed to delivering your orders in a timely and secure manner. Below are the terms and conditions that apply to our shipping and delivery services.

Shipping Locations

We currently offer shipping within India and internationally. Please note that shipping costs and delivery times may vary depending on your location.

Processing Time

All orders are processed within 2-4 business days after receiving payment. Orders are not processed or shipped on weekends or holidays. If there is a significant delay in the shipment of your order, we will notify you via email.

Shipping Methods and Partners

We use reliable shipping partners such as Shiprocket and other reputable courier services to ensure safe and prompt delivery. Once your order is shipped, you will receive a confirmation email with tracking details.

Domestic Shipping (Within India)

• Standard Shipping: Typically takes 5-7 business days, depending on your location.

• Expedited Shipping: Available at an additional charge. Delivery usually within 2-4 business days.
  

International Shipping

International shipping times may vary depending on the destination country. Delivery typically takes 7-21 business days. Please note that international orders may be subject to import duties, customs fees, and taxes, which are the responsibility of the buyer.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and shipping method. Any applicable customs duties, fees, and taxes for international orders will be borne by the buyer.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect shipping address provided by the customer or unavailability of the customer, we will notify you. Re-shipping fees will apply in such cases.

Shipping Delays

While we strive to ensure timely delivery, we are not responsible for delays caused by external factors such as customs delays, weather conditions, or other unforeseen circumstances.